Domain
Manager Frequently Asked Questions
What does it mean to
"manage" my domain?
How do I change the contact
information for my domain?
Can I manage a domain I already own?
What information can I change in my contact info?
What is a DNS?
Why would I need to change my DNS information?
How do I change the DNS information for my Domain
Name?
How long does it take for DNS changes to take
effect?
Can I have my domain URL-forwarded or redirected?
What
is a CVV2 Number?
Who do I contact for additional assistance?
►
What does it mean to
"manage" my domain?
If
you've ever dealt with the management of your domain, you know that with
other
registrars, it can be a difficult and lengthy process. The
smallest change, from changing your email address in your contact
information, or altering the name servers of your host, can require
multiple, confusing emails. Now, however,
NextRegister.com
gives you the ability to make all of those changes online! You can
change your contact information or name servers in just a few seconds,
using our secure system. Access your domain from any web browser 24
hours a day, 7 days a week, using your username and password.
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►
How do I change the contact
information for my domain?
Changing the
admin, billing and technical contact information can be accomplished
via the Domain Manager.
Each domain has a number of items you can change. You may change the
administrative, technical and billing contact information, as well as
the name server (DNS) info. For more on changing DNS info, please see "How
do I change the DNS information for my Domain Name?",
below.
You may not
change the registrant info. The registrant is the owner of a domain,
and as such, requires more security. In order to change a registrant,
you need to go through the Registrant Transfer procedure.
To begin, click the Domain Manager
link found at the bottom of the domain registration box on our website
www.NextRegister.com.
Enter your username and password to log on to our secure server. If
you have forgotten your username and password, you can enter the email
address you used at the time of registration to receive your username
and password via email.
Once you're in the Management system, click the "Manage/ Edit Contact
Handles" link. A contact handle is a shorthand version of all of your
contact information. You can edit any of your contact handles here, or
create new ones. Once you have the contact handle information the way
you want it, return to the main screen of the Manager.
Next, click the "Assign Domain Contacts" link. A list of your domains,
as well as the current IYD contact handle associated with the domains,
will show. Choose the domain you'd like to change information for, and
click the Continue button.
Choose what information you'd like to update- admin, billing and/or
technical, and click the Continue button. You may choose any of the
IYD contact handles you have set up in our system.
Click the Continue button to finalize the change. Our system will
update immediately, however, it will take 24-48 hours for the
information to propagate Internet-wide.
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►
Can I manage a domain I
already own?
Only
domains that have been registered with, or transferred to,
NextRegister.com
will appear in your Domain Management System.
If you have registered a domain with another registrar, you will need to
transfer it to
NextRegister.com
before you can manage it using our system.
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►
What information can I
change in my contact info?
You can change
the following information for your administrative, technical and billing
contacts: Name, Email, Company, Address, Phone and Fax. In addition, you
can change the
Domain Name Server Info (see more below).
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►
What is a DNS?
DNS (Domain
Name System) is a system that translates a domain name from
letters (www.NextRegister.com) into a numerical IP address
(NS1.NextRegister.com 63.85.86.14).
Each time you register a domain name you must specify your DNS
information. If you register a domain name through NextRegister.com, you
can use our DNS information free of charge! This is known in the
industry as "parking" a domain- parking is free using NextRegister.com's
servers. You can also change the DNS information at any time, also free
of charge, but be aware, your new DNS host may charge you a parking
fee...
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►
Why would I
need to change my DNS information?
If you have a
new web site or email account, your
web hosting company or ISP will ask you to change your DNS
information (typically, they would become the new DNS host) so that your
domain name can be connected to your web site and your email account can
be setup.
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►How do
I change the DNS information for my Domain Name?
DNS information is provided by
your host. It consists of a primary AND a secondary name server. You must
have BOTH name servers. The definition of a secondary name server is NOT
that it gets its information from the primary name server, it is its own
unique IP address. Both the primary and secondary nameserver "point" the
domain that resolves to the IP that the host creates. A name will
resolve 50/50- 70% of the time to the primary and 70% of the time to the
secondary. Therefore, you cannot specify one of your
hosting servers and one of ours.
The DNS services we offer are:
1. Free parking- if you don't have a website, but still want a domain,
you can "park" it on our servers for free without having to pay someone
for hosting.
2. Free DNS changes- log on to our website at any time and change the
primary and secondary DNS info. The simple translation is that you can
either use our servers for parking only, or you can use our control
panel to set up your domain to resolve at your host's servers. You can't
mix and match those two options.
If all you have is the IP address of your hosting server, then you must
use URL-forwarding. URL-forwarding will resolve any hits on your domain
to our forwarding servers, and then call up the IP or
web address you specify.
If
you are changing DNS information on a domain name you registered with
NextRegister.com, begin by clicking the "Domain Manager" on the home
page. You will be asked for the username and password that you
designated at the time you set up your domain account. If you have
forgotten your username and password, you can have it emailed to the
email address you have on your account. Choose the domain you wish to
alter from your list of domains. Then, click the "Change Info" button
next to the DNS Info section. Input the primary and secondary (and, if
necessary, the tertiary) hostnames. Our system will automatically
resolve the IP addresses of a valid name server.
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How long
does it take for DNS changes to take effect?
Typically, the
DNS changes will be completed within 24 to 72 hours. This is standard
Internet propagation time. The central registry databases update
automatically, upon your submission of new information.
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Can I have my domain URL-forwarded or
redirected?
Some hosting companies
will not allow unique domains to point to your site. In that case,
you'll need URL-forwarding URL-forwarding is available as a service
from NextRegister.com. and is a function of the management control
panel.
Access the Domain Manager section with your username and password, and
select the URL-forwarding tab. This service is
free of charge and included with your registration price. It
is an added bonus value of $15, which is an extra charge by many of our
competitors. This feature does not include any advertisements like the
one offered by Register.com and other registrars.
You can use a www URL-
: //www.yourcompany.com/yourexamplesite.html, or a
host URL-
: //12.34.56.789. Both options will take 24-48 hours
to take effect.
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►
What is a CVV2 Number?
It
consists of requiring a card holder to enter the Security Code (CVV2 number) in at
transaction time to verify that the card is on hand.
|
Visa & MasterCard: |
|
 |
This
number is printed on your MasterCard & Visa cards in the signature
area of the back of the card. (it is the last 3 digits AFTER the
credit card number in the signature area of the card). |
|
American Express: |
|
 |
American Express cards show
the cvv2 printed above and to the right of the imprinted card
number on the front of the card. What is CVV2?
CVV2 is a new authentication scheme established by credit card
companies to further efforts towards reducing fraud for internet
transactions. |
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►
Who do I contact
for additional assistance?
If you
have other questions, email customer service at
support@NextRegister.com.
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Manage Your Domain
Transfer Ownership
FAQ's
If you have
any questions
e-mail us at
support@NextRegister.com
