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Update your Domain Contact Information, Change your Password, etc.

How do I log in to my account?

The first time you purchase a domain, you must create an account. When you are ready to check out and pay for the items in your shopping cart, you will be asked to provide some personal information, such as your name and address. You will also be asked to create a username and password. You only need to submit this information once. The next time you make a purchase or when you want to manage your domains, you only need to enter your username and password to log in to your account.

I forgot my username and/or password. How can I retrieve it?

If you have forgotten your username or password, we can send it to you via email.
To retrieve your username and/or password:
On the Login page, you will see the link Forgot your password? When you click this link, the Password Recovery page appears. Enter either your username or your domain name and click Send Password.
We will email your username or password to the email address that you supplied when you created your account. 

How do I change my password?

To change your password
Log in to your account, and select the domain whose password you want to change.
Click Manage, and then click Edit your Account Information here.
In the Password field, enter your new password. Passwords can be 4 to 20 characters long, and must contain at least one number.
In the Password (verification) field, enter you new password again.
Click Save.
 

Do I have to use my home address in my contact information?

You do not have to use your home address when you enter your contact information; however, according to ICANN policy, the address that you specify must be a valid address. If you don't want to use your home address, you can use your business address instead.

Note: If you use invalid contact information, your domain registration may be terminated. 

How do I update the information in my account?

When you first register a domain, your account information that you supplied when you set up your account is used to define the contact information for any domains that you register. You can change the Owner, Admin, Billing, and Tech Contact information for a domain through the Domain Manager.
To change your contact information
Log in to your account and click Manage.
Click Account Information.
Make the required changes to any of the fields.
If you make a mistake, click Cancel to change the information back to its last saved state.
Note: The phone number must be in the format +CCC.NNNNNNNNNNNNxEEEE where C is the Country code, N is the number, and E is the extension..
 
Click Save.

How do I change the owner, admin, billing, or tech contact information?
Change Address, Credit Card and Email Info. 

Make sure to always have a valid email address for your domains.  All renewal notices, registration confirmations, etc from NextRegister are sent to the email address in the whois record for your domain.  The email address and other account information can be updated by you at any time using the Domain Manager. 

When you first register a domain, the information that you supplied when you set up your account is used to define the contact information for any domains that you register. You can change the Owner, Admin, Billing, and Tech Contact information for a domain through the Domain Manager.

To edit contact information

1. Click Manage, and log in to your account.
2. Beside the domain whose contact information you want to change, click Contacts.
3. Make the required changes to the contact information.
4. Optionally, click Use contact privacy to hide your identity (address, phone number, email address) when a WHOIS lookup is done on your domain name.
5.Click Save.
Note: When you change your contact information, the change is reflected in any new domain registrations, but it is not automatically propagated to the contact information for existing domains.

Do you have a way to secure my Whois information?

Contact Privacy is a free service that hides your identity (address, phone number, email address) when a WHOIS lookup is done on your domain name. When you register your domain, Contact Privacy is included at no extra charge.

How How can I find out the WHOIS information for a domain?

WHOIS databases are specific to each registrar. If you registered the domain name properly, it will show in our WHOIS database immediately. It will show in the InterNIC central database 24-48 hours later, but might not ever display in another registrar's database. That doesn't mean someone else can register the name, the name record is still taken, but it might not show you as the owner. Your best bet is always to look up a domain at the registrar of record. To find out who the registrar is for a name, go to http://www.internic.net/whois.html.
I made a change to my DNS. Why doesn't it show up?
It usually takes two business days for updates to be seen elsewhere on the web, including hosting information. This is standard Internet propagation time. Additionally, some Whois databases are not compatible with others. You may wish to use a central whois lookup, as one registrar may not carry another's information. The best practice is always to look up a domain at the registrar of record. To find out who the registrar is for a name, use this resource:
http://www.internic.net/whois.html 

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